Last updated: July 2026
1. Data Controller
MainRidePack Hong Kong Trade Consulting Limited,hereinafter referred to as "Mainridepack," is responsible for the processing and protection of the personal data described in this Privacy Notice.
Registered address: Wig Shing Industrial Building, 26 Ng Fong Street, San Po Kong, Hong Kong
Business Registration Number (BRN): 74947078
Privacy contact: contacto@mainridepack.com
Mainridepack conducts international business activities and may carry out part of its operations from Shenzhen, Guangdong, China.
2. Personal Data We Collect
We may collect personal data that you provide directly through our forms, email, WhatsApp, meetings, telephone calls, or other business communication channels, including: full name; company and job title; email address; telephone or WhatsApp number; country and city; information related to your project, product, or requirements; target date and estimated budget, when you choose to provide them; photos, drawings, technical data sheets, specifications, or other documents that you choose to share at a later stage.
Mainridepack does not intentionally request sensitive personal data through its initial inquiry form. Please do not submit health information, biometric data, religious beliefs, sexual orientation, political opinions, personal financial account information, identity documents, or other sensitive information that is not necessary to evaluate your project.
If you provide personal data relating to another person, you represent that you are authorized to share it and that the information is relevant to the request.
3. Technical and Confidential Information
You are not required to submit confidential technical information through the initial inquiry form. If drawings, models, photographs, samples, specifications, or other information are required to evaluate the project, we will explain the appropriate method for sharing them.
This Privacy Notice governs the processing of personal data. It does not replace a confidentiality or nondisclosure agreement when the nature of a project requires additional contractual protection.
4. Primary Processing Purposes
We use personal data to: receive, identify, and respond to your inquiry; contact you and follow up on your project; understand your technical and commercial requirements; conduct an initial evaluation of your request; prepare quotations, proposals, or recommendations; coordinate meetings, calls, and communications; manage a potential business relationship; perform and monitor the services you engage; maintain administrative and commercial records; comply with contractual, accounting, or legal obligations; and address questions, clarifications, complaints, or requests related to the project.
Fields identified as mandatory are necessary to evaluate and respond to your request. If you choose not to provide them, we may be unable to process your inquiry. Optional fields may be left blank without preventing submission of the form.
5. Commercial Communications and Marketing
Personal data submitted for an assessment, quotation, or service request will not automatically be used to send recurring advertisements, promotions, or newsletters. Mainridepack will use your personal data for marketing communications unrelated to your inquiry only when you provide separate, express, and optional consent.
If you authorize these communications, you may withdraw your consent at any time and free of charge by emailing contacto@mainridepack.com. Communications necessary to respond to, evaluate, or follow up on your project are not considered a subscription to promotional communications.
6. Technology Service Providers
To operate our forms, email, storage, communications, analytics, and business tracking systems, we may use technology providers that process personal data on behalf of Mainridepack. These providers may offer services such as forms and spreadsheets, email, file storage, website hosting, communication management, website analytics, security and spam prevention, and customer relationship management.
Mainridepack may use services provided by Google, including Google Forms, Google Sheets, Google Drive, and Gmail, as well as other technology providers necessary for its operations. These providers process information under their contractual terms and applicable data protection obligations.
7. Data Disclosure and International Transfers
Due to the international nature of our operations and the technology services we use, your personal data may be processed or stored in Hong Kong, mainland China, or other countries where Mainridepack or its service providers operate.
When necessary to evaluate, quote, or perform the requested project, Mainridepack may share strictly necessary information with categories of recipients such as: manufacturers and suppliers; inspection and quality-control companies; carriers and logistics operators; customs agents and commercial intermediaries; consultants and professional service providers; technology and storage providers; and competent authorities when disclosure is legally required.
Mainridepack will seek to prevent manufacturers, suppliers, or other participants from receiving personal data that is not necessary for their role. We do not sell, rent, or trade personal data. We also do not provide personal data to third parties for their own marketing activities. Where appropriate, Mainridepack will implement reasonable contractual, administrative, or technical measures to protect transferred data.
8. Data Retention and Deletion
Inquiries that do not result in a commercial relationship will be retained for a maximum of 24 months from the last communication. After that period, the personal data will be deleted or anonymized unless: a legal obligation requires its retention; it is necessary to address a claim; an active business relationship exists; the individual has authorized an additional purpose; or another legitimate reason permitted by applicable law requires longer retention.
When a business relationship is established, data and records related to the project will be retained for the duration of that relationship and afterward for the period necessary to comply with contractual, accounting, tax, or legal obligations. Personal data used for marketing with consent will be retained until consent is withdrawn or the data is no longer necessary for that purpose.
9. Information Security
Mainridepack implements reasonable administrative, technical, and organizational measures to protect personal data against loss, unauthorized access, alteration, disclosure, destruction, misuse, and accidental or unlawful processing. Access is limited to people and service providers who reasonably require the information to perform their responsibilities.
However, no electronic transmission or storage system can guarantee absolute security. For this reason, you should not submit highly confidential information through the initial inquiry form.
10. Individual Rights
Subject to applicable law, you may request: confirmation of whether Mainridepack processes your personal data; access to your personal data; correction of inaccurate or incomplete information; deletion of your personal data where appropriate; objection to certain processing activities; restriction of processing where applicable; withdrawal of consent; cessation of marketing communications; and information concerning the use or transfer of your data.
To submit a request, email contacto@mainridepack.com and provide: your full name; the email address or telephone number used in your inquiry; the relevant company or project; the right you wish to exercise; and a clear description of your request.
We may request reasonable information to verify your identity and prevent the disclosure, modification, or deletion of data belonging to another person. We will handle your request in accordance with the requirements and timeframes established by applicable law.
11. Withdrawal of Consent
Where processing is based on your consent, you may withdraw it at any time by emailing contacto@mainridepack.com. Withdrawal will not affect processing lawfully performed before we receive your request and may not prevent us from retaining information required for contractual or legal purposes.
12. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to: enable website functionality; maintain security; remember preferences; prevent spam or misuse; understand how the website is used; and measure the performance of pages and forms.
Where required by applicable law, we will request your choice before enabling non-essential cookies. You may control certain cookies through the options available on the website or through your browser settings. Disabling certain cookies may affect some functionality.
This section should be updated if Mainridepack introduces advertising, remarketing, advanced tracking, or additional analytics platforms.
13. Children's Data
Mainridepack's services are intended for businesses and adults. We do not intentionally collect personal data from minors. If we become aware that such data has been collected without valid authorization, we will take reasonable steps to delete it.
14. Third-Party Websites
Our website may contain links to platforms or websites operated by third parties. Mainridepack does not control the privacy practices of those third parties. We encourage you to review their privacy notices before providing personal information.
15. Changes to This Privacy Notice
Mainridepack may update this Privacy Notice to reflect legal, operational, commercial, or technological changes. The current version and its latest revision date will remain available on this page. If a change significantly affects how we use personal data, we will take reasonable steps to provide notice where required by applicable law.
16. Contact
For questions, requests, or concerns regarding the processing of personal data:
MainRidePack Hong Kong Trade Consulting Limited,
Business Registration Number: 74947078
Registered address: Wig Shing Industrial Building, 26 Ng Fong Street, San Po Kong, Hong Kong
Email: contacto@mainridepack.com